Using the Enneagram at Work: A Powerful Tool for Self-Understanding and Team Dynamics
If you aren’t familiar with the Enneagram, it’s a personality framework that focuses on an individual’s core motivations, categorizing people into one of nine types and describing how each type sees the world. Believed to have ancient roots, the Enneagram has surged in popularity in recent years as a tool for self-discovery.
As an executive coach, I’ve recently worked with several clients who are eager to dig into their Enneagram type and explore how it impacts their professional lives. I’ve seen firsthand the benefits of applying this framework at work, but I’ve also noticed potential drawbacks. In this post, I’ll share some best practices for using the Enneagram in a professional setting, along with my perspective on how it pairs well with CliftonStrengths coaching.
Why Use the Enneagram at Work?
One of the biggest advantages of using the Enneagram in a professional setting is its ability to uncover core motivations. While many workplace assessments focus on behavior and skillsets, the Enneagram goes deeper, helping individuals understand why they do what they do. This insight can be particularly powerful in improving communication, reducing workplace conflict, and enhancing collaboration.
When colleagues understand each other’s Enneagram types, discussions move beyond surface-level observations to explore core motivations. For example, a Type 3 (The Achiever) may relentlessly chase success because of a deep-seated need for recognition and validation, while a Type 1 (The Reformer) is driven by a desire to do things right and uphold high standards. The behaviors of the Type 1 may look similar to that of a Type 3, however the motivations are quite distinct. Recognizing these nuances allows leaders to tailor feedback and collaboration strategies that harness the unique strengths of each type.
On a previous team, I worked with a Type 8 (The Challenger) colleague who thrived on intense discussions, viewing debates as energizing challenges. They frequently sought out our Type 9 (The Peacemaker) team member for robust exchanges. After one such conversation, I spoke with both individuals and discovered a disconnect. The Type 8 enthusiastically shared, “I knew we weren’t on the same page, so I popped in their office to hash it out. We had a great conversation! We exchanged ideas and I’m excited about what we talked through,” while the Type 9 felt disheartened, describing the interaction as leaving them feeling “attacked and overwhelmed.”
This experience highlighted the fundamental difference in how these types approach conflict. The Type 8’s passion for engaging in vigorous debate, which they saw as a way to build closeness, inadvertently clashed with the Type 9’s deep-seated need for harmony. I explained to my Type 8 colleague that while intense discussions may foster connection for some, they can be alienating for someone who values peace. I encouraged them to adjust their engagement style with the Type 9, reserving such debates for colleagues who appreciate their level of intensity. I was also able to share with the Type 9 that Type 8’s enjoy back-and-forth discussions, especially with people they respect. The Type 9 was surprised to hear how differently they were perceiving the same conversation and felt like the explanation of our Type 8 colleague explained a great deal about how they worked together.
Without the clarity provided by the Enneagram I might have misread the tension between these teammates. But by understanding that each teammate was viewing the same interaction through a very different lens I was able to identify the disconnect, diffuse the situation, and suggest future action that led to a healthier working relationship for my coworkers.
Potential Challenges of Using the Enneagram at Work
While the Enneagram is an incredible tool for self-awareness, it’s important to approach its use in the workplace with caution. Unlike other assessments like CliftonStrengths, which focus on observable talents and behaviors, the Enneagram delves into personal fears, desires, and motivations. Because of this, some individuals may find it uncomfortable to discuss their Enneagram type in a professional setting.
Here are a few key considerations:
Allow Time for Self-Discovery – Identifying one’s Enneagram type is not always immediate. Many people require time and reflection to determine their true type, so rushing this process can be counterproductive.
Respect Privacy and Boundaries – Some people are comfortable sharing their type, while others prefer to keep it private. It’s important to create an environment where no one feels pressured to disclose their Enneagram number.
Use with Trusting Teams – The Enneagram is best utilized in teams that already have a foundation of trust. Forcing an Enneagram discussion in a dysfunctional or distrustful team might create discomfort rather than connection.
Final Thoughts
I personally have found the Enneagram to be an incredibly clarifying and helpful tool, both in my own work and in coaching others. When used thoughtfully in a professional setting - whether for personal growth or team development - it can lead to meaningful insights and stronger workplace relationships. However, it’s essential to approach it with care, ensuring that individuals feel comfortable and that teams have the trust and space needed for deeper conversations.
Have you ever considered how your Enneagram type impacts your professional life? If you’re interested in exploring your Enneagram type or using the Enneagram to go deeper with your team, we’d love to help. Visit us at tdotf.com to learn more about our coaching services and how we integrate Enneagram insights into coaching and team development!
